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51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark ! Copyright 2011-2013 ForgeRock AS
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark xmlns='http://docbook.org/ns/docbook' version='5.0' xml:lang='en'
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark xsi:schemaLocation='http://docbook.org/ns/docbook http://docbook.org/xml/5.0/xsd/docbook.xsd'
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <title>How to Report Problems & Provide Feedback</title>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>If you have questions regarding OpenDJ which are not answered by the
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark documentation, there is a mailing list which can be found at
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <link xlink:href="https://lists.forgerock.org/mailman/listinfo/opendj"
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark xlink:show="new">https://lists.forgerock.org/mailman/listinfo/opendj</link>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark where you are likely to find an answer.</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>If you have found issues or reproducible bugs within OpenDJ
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <?eval ${docTargetVersion}?>, report them in the <link xlink:show="new"
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark xlink:href="https://bugster.forgerock.org/jira/browse/OPENDJ">OpenDJ issue
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>When requesting help with a problem, please include the following
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark information:</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <itemizedlist>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>Description of the problem, including when the problem occurs and
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark its impact on your operation</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>Description of the environment, including the following information:</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <itemizedlist>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>Web container & version (if applicable)</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>Any patches or other software that might be affecting the problem</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </itemizedlist>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark <para>Any relevant access and error logs, stack traces, or core dumps</para>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </listitem>
51607ea01068c9047391e4c8b46bc9dbd0edb7fdmark </itemizedlist>