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<title>How to Report Problems &amp; Provide Feedback</title>
<para>
If you have questions regarding OpenDJ LDAP SDK
that are not answered by the documentation,
there is a mailing list which can be found at
<link xlink:href="https://lists.forgerock.org/mailman/listinfo/opendj" xlink:show="new" />
where you are likely to find an answer.
</para>
<para>
If you have found issues or reproducible bugs
within this release of OpenDJ LDAP SDK, report them in the
<link
xlink:show="new"
xlink:href="https://bugster.forgerock.org/jira/browse/OPENDJ"
>OpenDJ issue tracker</link>.
</para>
<para>
When requesting help with a problem, please include the following information:
</para>
<itemizedlist>
<listitem>
<para>
Description of the problem, including when the problem occurs
and its impact on your operation
</para>
</listitem>
<listitem>
<itemizedlist>
<para>
Description of the environment, including the following information:
</para>
<listitem>
<para>
Machine type
</para>
</listitem>
<listitem>
<para>
Operating system &amp; version
</para>
</listitem>
<listitem>
<para>
Storage type &amp; version
</para>
</listitem>
<listitem>
<para>
Java version
</para>
</listitem>
<listitem>
<para>
OpenDJ LDAP SDK release version
</para>
</listitem>
<listitem>
<para>
Any patches or other software that might be affecting the problem
</para>
</listitem>
</itemizedlist>
</listitem>
<listitem>
<para>
Steps to reproduce the problem
</para>
</listitem>
<listitem>
<para>
Any relevant access and error logs, and stack traces
</para>
</listitem>
</itemizedlist>
</chapter>