Bv9ARM.ch08.html revision df6faef67126d1277b0f21defd41c54994bf6fcf
5569e7de51513952d89f29de08049ed6bb054d6eAutomatic Updater - Copyright (C) 2004-2006 Internet Systems Consortium, Inc. ("ISC")
a7038d1a0513c8e804937ebc95fc9cb3a46c04f5Mark Andrews - Copyright (C) 2000-2003 Internet Software Consortium.
ec5347e2c775f027573ce5648b910361aa926c01Automatic Updater - Permission to use, copy, modify, and distribute this software for any
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence - purpose with or without fee is hereby granted, provided that the above
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence - copyright notice and this permission notice appear in all copies.
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - THE SOFTWARE IS PROVIDED "AS IS" AND ISC DISCLAIMS ALL WARRANTIES WITH
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - AND FITNESS. IN NO EVENT SHALL ISC BE LIABLE FOR ANY SPECIAL, DIRECT,
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
dafcb997e390efa4423883dafd100c975c4095d6Mark Andrews - PERFORMANCE OF THIS SOFTWARE.
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<!-- $Id: Bv9ARM.ch08.html,v 1.121 2006/05/03 02:27:23 marka Exp $ -->
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<meta name="generator" content="DocBook XSL Stylesheets V1.69.1">
29747dfe5e073a299b3681e01f5c55540f8bfed7Mark Andrews<link rel="start" href="Bv9ARM.html" title="BIND 9 Administrator Reference Manual">
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein<link rel="up" href="Bv9ARM.html" title="BIND 9 Administrator Reference Manual">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<link rel="prev" href="Bv9ARM.ch07.html" title="Chapter�7.�BIND 9 Security Considerations">
899f7f9af527d3dfe8345dcc8210d7c23fc950afDavid Lawrence<link rel="next" href="Bv9ARM.ch09.html" title="Appendix�A.�Appendices">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<table width="100%" summary="Navigation header">
c4958494a98a59ce25e9fecad76a9ab0e36cc59fDanny Mayer<tr><th colspan="3" align="center">Chapter�8.�Troubleshooting</th></tr>
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein<a accesskey="p" href="Bv9ARM.ch07.html">Prev</a>�</td>
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein<td width="20%" align="right">�<a accesskey="n" href="Bv9ARM.ch09.html">Next</a>
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein<div class="titlepage"><div><div><h2 class="title">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<a name="Bv9ARM.ch08"></a>Chapter�8.�Troubleshooting</h2></div></div></div>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<dt><span class="sect1"><a href="Bv9ARM.ch08.html#id2573662">Common Problems</a></span></dt>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<dd><dl><dt><span class="sect2"><a href="Bv9ARM.ch08.html#id2573668">It's not working; how can I figure out what's wrong?</a></span></dt></dl></dd>
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein<dt><span class="sect1"><a href="Bv9ARM.ch08.html#id2573680">Incrementing and Changing the Serial Number</a></span></dt>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<dt><span class="sect1"><a href="Bv9ARM.ch08.html#id2573697">Where Can I Get Help?</a></span></dt>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<div class="titlepage"><div><div><h2 class="title" style="clear: both">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<a name="id2573662"></a>Common Problems</h2></div></div></div>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<div class="titlepage"><div><div><h3 class="title">
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<a name="id2573668"></a>It's not working; how can I figure out what's wrong?</h3></div></div></div>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence The best solution to solving installation and
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein configuration issues is to take preventative measures by setting
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein up logging files beforehand. The log files provide a
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence source of hints and information that can be used to figure out
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence what went wrong and how to fix the problem.
2918b5bda6a55c301eb87992b5f2acd7176d0737David Lawrence<div class="titlepage"><div><div><h2 class="title" style="clear: both">
2918b5bda6a55c301eb87992b5f2acd7176d0737David Lawrence<a name="id2573680"></a>Incrementing and Changing the Serial Number</h2></div></div></div>
959cf5e112c41ba8da2a202f51bc0c7a3cf47f68Tatuya JINMEI 神明達哉 Zone serial numbers are just numbers-they aren't date
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein related. A lot of people set them to a number that represents a
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence date, usually of the form YYYYMMDDRR. A number of people have been
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein testing these numbers for Y2K compliance and have set the number
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein to the year 2000 to see if it will work. They then try to restore
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein the old serial number. This will cause problems because serial
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein numbers are used to indicate that a zone has been updated. If the
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence serial number on the slave server is lower than the serial number
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence on the master, the slave server will attempt to update its copy of
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence Setting the serial number to a lower number on the master
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein server than the slave server means that the slave will not perform
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence updates to its copy of the zone.
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein The solution to this is to add 2147483647 (2^31-1) to the
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein number, reload the zone and make sure all slaves have updated to
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence the new zone serial number, then reset the number to what you want
d409ceeda41a256e8114423674d844d5f5035ee8Bob Halley it to be, and reload the zone again.
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<div class="titlepage"><div><div><h2 class="title" style="clear: both">
8f804834e2b537da5c8bc81f986143a46147b490Andreas Gustafsson<a name="id2573697"></a>Where Can I Get Help?</h2></div></div></div>
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein The Internet Systems Consortium
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein (<span class="acronym">ISC</span>) offers a wide range
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence of support and service agreements for <span class="acronym">BIND</span> and <span class="acronym">DHCP</span> servers. Four
8f804834e2b537da5c8bc81f986143a46147b490Andreas Gustafsson levels of premium support are available and each level includes
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence support for all <span class="acronym">ISC</span> programs,
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence significant discounts on products
8f804834e2b537da5c8bc81f986143a46147b490Andreas Gustafsson and training, and a recognized priority on bug fixes and
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence non-funded feature requests. In addition, <span class="acronym">ISC</span> offers a standard
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein support agreement package which includes services ranging from bug
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence fix announcements to remote support. It also includes training in
0cfbb9285a96f1355e5a3bd458624eaed2f16846Automatic Updater <span class="acronym">BIND</span> and <span class="acronym">DHCP</span>.
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence To discuss arrangements for support, contact
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein <a href="mailto:info@isc.org" target="_top">info@isc.org</a> or visit the
0cfbb9285a96f1355e5a3bd458624eaed2f16846Automatic Updater <a href="http://www.isc.org/services/support/" target="_top">http://www.isc.org/services/support/</a>
8862388bcb44f634cbfc3e69f11ff4cb76590a4bMark Andrews to read more.
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<a accesskey="p" href="Bv9ARM.ch07.html">Prev</a>�</td>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<td width="40%" align="right">�<a accesskey="n" href="Bv9ARM.ch09.html">Next</a>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<td width="40%" align="left" valign="top">Chapter�7.�<span class="acronym">BIND</span> 9 Security Considerations�</td>
fc80027fb54b501cdd88461bf879d078259e0226David Lawrence<td width="20%" align="center"><a accesskey="h" href="Bv9ARM.html">Home</a></td>
ab023a65562e62b85a824509d829b6fad87e00b1Rob Austein<td width="40%" align="right" valign="top">�Appendix�A.�Appendices</td>